Regal Technologies Call Center Solutions
Using VirtualPay CSR Portal and Direct Pay IVR Telephone Payment System will increase your call center efficiency.
VirtualPay - Provides a secure, real-time authorization of employee facing credit cards and some debit cards. VirtualPay is easy to access through any computer with a web browser and will help you improve your customer service and your bottom line. VirtualPay is a branded website for credit card processing.
DirectPay - Regal's Interactive Voice Response (IVR) System is a full featured system designed to handle in-bound customer calls. Its pre-scripted prompts gather payments via check, credit card, or ACH.
Product Info
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ACH/CHEck
The Automated Clearing House (ACH) Network is an electronic batch processing system used by the Federal Reserve. Instead of using paper to carry necessary transaction information, ACH transactions are transmitted electronically.
Credit Cards
Regal Technologies provides multiple credit card applications to satisfy the needs of processing, fraud protection, and eCommerce. Using web-based technology, you no longer need cumbersome equipment to process a transaction.
Web Payments
Direct Pay™ the Interactive Voice Response (IVR) System is a full featured system designed to handle in-bound customer calls. Its pre-scripted prompts gather payments via check, credit card, or ACH.
Call Center
Direct Check software enables your business to take a check over the telephone, enter and verify the check information in the software, and print "ready to deposit" paper checks right from your laser printer.
