Good for your business and your bottom line
Regal Technologies - What
Regal Technologies, LLC is a privately owned corporation with primary offices in Severna Park, Maryland, right off the Chesapeake Bay. Our mission is to provide premium quality payment processing products and services that create tremendous return on investment (ROI). With proactive technical support and customer service, Regal Technologies is positioned to become the first choice for payment processing among businesses.
Regal Technologies – When
e-Complish, LLC started providing Interactive Voice Response (IVR) systems to customers to collect both check and credit card payments via telephone.
e-Complish needed a way to provide a paper check draft for its clients. Striking a deal with Direct Check, Inc. a well known provider of check producing software with the capabilities to accept an imported file, a relationship was born and the checks were produced flawlessly.
As the years passed, both e-Complish and Direct Check were being asked by its clients to provide ACH Processing. Not knowing the future demand, both companies entered into a partnership agreement to provide ACH Processing to their clients. After several successful contracts, the demand for ACH Processing was increasing dramatically. Almost like a light bulb, the partners of e-Complish and Direct Check had the idea to provide an ACH solution under one company.
Started as a full function ACH Processor, Regal Technologies became more than an idea in September of 2002. The rest is history in the making.
Regal Technologies – Where
Utilizing existing infrastructure of e-Complish and Direct Check, Regal Technologies was started without all of the normal startup costs of a new business, and instead was able to concentrate its efforts on support and customer service. In fact, we like to think of Regal Technologies as a spin-off company with dual offices in Severna Park and New Market, Maryland, less than 50 miles apart. As a spin-off company, Regal Technologies enjoys economies of scale with already established efficiencies in place and the same great leadership and customer service of e-Complish and Direct Check.
Regal Technologies – Why
The partners of Regal Technologies have a belief that it doesn’t help to complain about something unless you are willing to do something about it. After seeing the need for faster payment processing, the need for a faster notification of returns, and the "fee for everything" approach of typical banking; it was simply time to fix it.
Affiliations:
Member of NACHA’s Affiliate Program (NACHA) www.nacha.org
Member of the American Collector's Association (ACA) www.collector.com
ACH Processor
The Automated Clearing House (ACH) Network is an electronic batch processing system used by the Federal Reserve. Instead of using paper to carry necessary transaction information, ACH transactions are transmitted electronically between financial institutions.
Internet Payments
Regal Technologies provides multiple credit card applications to satisfy the needs of processing, fraud protection, and eCommerce. Using web-based technology, you no longer need cumbersome equipment to process a transaction.
IVR
Direct Pay™ the Interactive Voice Response (IVR) System is a full featured system designed to handle in-bound customer calls. Its pre-scripted prompts gather payments via check, credit card, or ACH.
Direct Check
Direct Check software enables your business to take a check over the telephone, enter and verify the check information in the software, and print “ready to deposit” paper checks right from your laser printer.
Print & Mail
Regal Technologies has the ability to produce 100 million mailing impressions per month. Each processor can produce two pages per second for multiple types of output media. Same-day turnaround service is provided for all mailings